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Frequently Asked Questions

Can I cancel my order ?

In case your order has not been shipped, a cancellation will be possible within a maximum of 4 hours of placing the order.

When will my order be shipped ?

We aim to ship all orders within 48 hours of receipt.

Can I return my order ?

You may see the detailed return policy here.

Can I exchange my order ?

Exchange is free of cost if intimated within 48 hours of receipt of product.

When will I get my refund ?

Once refund is initiated, please allow a period of 7-10 working days for the refund to reflect in your original payment method. 

When will my order be delivered ?

  • Within India : We aim to deliver all orders are delivered in under 10 days. Customers in Delhi NCR can expect a timeline of 2 working days.
  • Asia - Please expect a delivery of 7-10 working days.
  • Europe - Please expect a delivery of 12-14 working days.
  • Australia - Please visit our Australia website.
  • US & Canada - Please expect a timeline of 10-15 working days.